Vol 58, No 3 (1997)

May

Table of Contents

Editorial

Distance Education: Rethinking Practices, Implementing New Approaches
DONALD E. RIGGS
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208-209

Articles

MTV to the Rescue: Changing Library Attitudes through Video
Eileen Wakiji, Joy Thomas
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211-216
Networking and the Role of the Academic Systems Librarian: An Evolutionary Perspective
Merri Beth Lavagnino
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217-231
The Academic Elite in Library Science: Linkages among Top-Ranked Graduate Programs
Jeffrey H. Bair, Janice C. Barrons
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233-235
Toward a TQM Paradigm: Using SERVQUAL to Measure Library Service Quality
Vicki Coleman, Yi (Daniel) Xiao, Linda Bair, Bill Chollett
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237-249
The Shape of Services to Come: Values-Based Reference Service for the Largely Digital Library
Chris D. Ferguson, Charles A. Bunge
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252-265
Initiating an Effective Personnel Development Program
Virginia A. Baldwin, William J. Gibbs, Marlene M. Slough
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267-277

Book Reviews

The Future of the Book. Ed. Geoffrey Nunberg. Berkeley: Univ. of California Pr., 1996. 306p. $45 cloth, ISBN 0-520-20450-6; $14.95 paper, ISBN 0-520-20451-4. LC 95-45441.
Jean Alexander
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279-280
Issues in Collection Management: Librarians, Booksellers, Publishers. Ed. Murray S. Martin. Greenwich, Conn.: JAI Pr. (Foundations in Library and Information Science, 31), 1995. 193p. $78.50. ISBN 1-55938-608-8. LC 95-4503.
Maija M. Lutz
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280-282
The Social Role of Higher Education: Comparative Perspectives. Eds. Ken Kempner and William G. Tierney. New York: Garland Pub. (Garland Reference Library of Social Science, 988; Garland Studies in Higher Education, 7), 1996. 215p. $40 alk. paper. ISBN 0-8153-1765-4. LC 96-16423.
Allan F. Burns
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282-284
Manguel, Alberto. A History of Reading. New York: Viking Penguin, 1996. 372p. $26.95 alk. paper. ISBN 0-670-84302-4. LC 96-2703.
Michael Ryan
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284-285
The National Electronic Library: A Guide to the Future for Library Managers. Ed. Gary M. Pitkin. Westport, Conn.: Greenwood Pr. (The Greenwood Library Management Collection), 1996. 192p. $55. ISBN 0-313-29613-8.
Gillian M. McCombs
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285-287
The Evolving Virtual Library: Visions and Case Studies. Ed. Laverna M. Saunders. Medford, N.J.: Information Today, 1996. 153p. $39.50. ISBN 1-57387-013-7. LC 95-39544.
James L. Terry
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288-289