Vol 63, No 1 (2002)

January

Table of Contents

Guest Editorial

September 11th and Academic Libraries
MARY REICHEL
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10-11

Articles

Tour Trends in Academic ARL Libraries
Lori Oling, Michelle Mach
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13-23
Conflict Resolution: A Case Study about Academic Librarians and Faculty Status
Pat Weaver-Meyers
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25-34
Instant Messaging Reference in an Academic Library: A Case Study
Marianne Foley
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36-45
A Constituency-based Support Model for Delivering Information Services
Christopher D. Barth, Janet R. Cottrell
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47-52
The Effect of the Web on Undergraduate Citation Behavior: A 2000 Update
Philip M. Davis
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53-60
Long-term Retention of Electronic Theses and Dissertations
Thomas H. Teper, Beth Kraemer
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61-72
University Library Directors in the Association of Research Libraries: The Next Generation, Part Two
Peter Hernon, Ronald R. Powell, Arthur P. Young
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73-90

Book Reviews

Collection Development in an Electronic Environment. Ed. Thomas E. Nisonger. Champaign, lll.: Univ. of Illinois, Graduate School of Library and Information Science. $18.50. ISSN 0024-2594.
Maija M. Lutz
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91-92
Garber, Marjorie. Academic Instincts. Princeton, N.J.: Princeton Univ. Pr., 2001. 187p. $19.95 (ISBN 069104970X). LC 00-56510.
Michael F. Winter
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92-95
Gorman, Michael. Our Enduring Values: Librarianship in the 21st Century. Chicago: ALA, 2000. 188p. $28, alk. paper (ISBN 0838907857). LC 00-27127.
John Berry
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95-96
Hinchliffe, Lisa Janicke. Neal-Schuman Electronic Classroom Handbook. New York: Neal-Schuman Publishers, 2001. 257p. $75, alk. paper (ISBN 1555704077). LC 00-51958.
Paul Rolland
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96-97
The Renaissance Computer: Knowledge Technology in the First Age of Print. Ed. Neil Rhodes and Jonathan Sawday. London, New York: Routledge, 2000. 212p. alk. paper, $85, cloth (ISBN 0415220637); $25.99, paper (ISBN 0415220645). LC 99-087623.
Jeffrey Garrett
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97-99
Westbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-Use Assessment Workbook with Disk. New York: Neal-Schuman Publishers, 2001. 307p. $75, alk. paper (ISBN 1-55570-388-7). LC 00-045220.
Janice M. Krueger
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99-100