Developing Competencies for Outreach Work in Academic Libraries

Rebecca Metzger, John M. Jackson

Abstract

This research study investigates the behaviors, knowledge, and skills necessary for academic library outreach work. Through a review of published literature, job advertisements, and a survey of library practitioners conducted in the fall of 2020, the authors define and prioritize 18 competencies for outreach. Hiring managers, LIS instructors, and practitioners can use the results of this study to structure and lay out the essential areas of outreach work in academic libraries.

Keywords

Outreach and Liaison; Professional Standards and Certification; Organizational Development and Training

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