“Without That Detail, I’m Not Coming”: The Perspectives of Students with Disabilities on Accessibility Information Provided on Academic Library Websites

Abstract

Although most academic library websites include a webpage of information intended for users with disabilities, no research was located that solicited feedback about users’ needs or preferences for these pages. To address this discrepancy, 12 university students with disabilities were interviewed about their perspectives on navigation, search terms, organization, desired content, and the overall look and feel for such a webpage. These interviews revealed numerous important considerations around accessibility and inclusivity, and a list of recommendations was compiled.