Can AI Become an Information Literacy Ally? A Survey of Library Instructor Perspectives on ChatGPT

Melissa Sue Del Castillo, Hope Yvonne Kelly

Abstract

Libraries can play a role in navigating the AI era by integrating these tools into information literacy (IL) programs. To implement generative AI tools like ChatGPT effectively, it is important to understand the attitudes of library professionals involved in IL instruction toward this tool and their intention to use it for instruction. This study explored perceptions of ChatGPT using survey data that included acceptance factors and potential uses derived from the emerging literature. While some librarians saw potential, others found it too unreliable to be useful; yet the vast majority imagined utilizing the tool in the future.

Keywords

Library Instruction and Information Literacy; Information Technology

References

ACRL. (2015). Framework for information literacy for higher education. Association of College & Research Libraries (ACRL). https://www.ala.org/acrl/standards/ilframework

Adetayo, A. J., & Oyeniyi, W. O. (2023). Revitalizing reference services and fostering information literacy: Google Bard’s dynamic role in contemporary libraries. Library Hi Tech News, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/LHTN-08-2023-0137

Asemi, A., Ko, A., & Nowkarizi, M. (2021). Intelligent libraries: a review on expert systems, artificial intelligence, and robots. Library Hi Tech, 39(2), 412-434. https://doi.org/10.1108/LHT-02-2020-0038

Bagozzi, R. R., & Yi, Y. (1988). On the evaluation of structural equation models.” Journal of the Academy of Marketing Science, 16(1), 74–94. https://doi.org/10.1007/BF02723327

Blechinger, J. (2023). Reflections on Information Literacy in the ChatGPT Era. Pathfinder: A Canadian Journal for Information Science Students and Early Career Professionals, 4(1), 163–172. https://doi.org/10.29173/pathfinder78

Bureau of Labor Statistics. (2024). Labor force statistics from the current population survey: Employed persons by detailed occupation and age. https://www.bls.gov/cps/cpsaat11b.htm

Chan, C. K. Y. (2023). A comprehensive AI policy education framework for university teaching and learning. International Journal of Educational Technology in Higher Education, 20(1), 38-25. https://doi.org/10.1186/s41239-023-00408-3

Cox, A. M., Pinfield, S., & Rutter, S. (2019). The intelligent library: Thought leaders’ views on the likely impact of artificial intelligence on academic libraries. Library Hi Tech, 37(3), 418-435. https://doi.org/10.1108/LHT-08-2018-0105

Cox, C., & Tzoc, E. (2023). ChatGPT: Implications for academic libraries. College & Research Libraries News, 84(3), 99-102. 10.5860/crln.84.3.99. https://crln.acrl.org/index.php/crlnews/article/view/25821/33770/

Dai, Y., Liu, A., & Lim, C. P. (2023). Reconceptualizing ChatGPT and generative AI as a student-driven innovation in higher education. Procedia CIRP, 119, 84-90. https://doi.org/10.1016/j.procir.2023.05.002

Farrokhnia, M., Banihashem, S. K., Noroozi, O., & Wals, A. (2023). A SWOT analysis of ChatGPT: Implications for educational practice and research. Informa UK Limited. https://doi.org/10.1080/14703297.2023.2195846

Frederick, D. E. (2023). ChatGPT: a viral data-driven disruption in the information environment. Library Hi Tech News, 40(3), 4-10. https://doi.org/10.1108/LHTN-04-2023-0063

Granić, A., & Marangunić, N. (2019). Technology acceptance model in educational context: A systematic literature review. British Journal of Educational Technology, 50(5), 2572-2593. https://doi.org/10.1016/j.procir.2023.05.002

Harisanty, D., Nove, E. V. A., Tesa, E. P., Aji, A. F., & Nurul Aida, N. A. (2023). Is adopting artificial intelligence in libraries urgency or a buzzword? A systematic literature review. Journal of Information Science. https://doi.org/10.1177/01655515221141034

Heck, T., Weisel, L., & Kullmann, S. (2019). Information literacy and its interplay with AI. In A. Botte, P. Libbrecht, & M. Rittberger (Eds.), Learning Information Literacy Across the Globe (pp. 129–131). https://doi.org/10.25656/01:17891

Houston, A. B., & Corrado, E. M. (2023). Embracing ChatGPT: Implications of Emergent Language Models for Academia and Libraries. Technical Services Quarterly, 40(2), 76-91. https://doi.org/10.1080/07317131.2023.2187110.

Hussain, A. (2023). Use of artificial intelligence in the library services: prospects and challenges. Library Hi Tech News, 40(2), 15-17. https://doi.org/10.1108/LHTN-11-2022-0125

James, A., & Filgo, E. (2023). Where does ChatGPT fit into the Framework for Information Literacy? The possibilities and problems of AI in library instruction. College & Research Libraries News, 84(9), 334-341. https://doi.org/10.5860/crln.84.9.334

Lim, W. M., Gunasekara, A., Pallant, J. L., Pallant, J. I., & Pechenkina, E. (2023). Generative AI and the future of education: Ragnarök or reformation? A paradoxical perspective from management educators. The International Journal of Management Education, 21(2). https://doi.org/10.1016/j.ijme.2023.100790

Lo, L. S. (2023). The CLEAR path: A framework for enhancing information literacy through prompt engineering. The Journal of Academic Librarianship, 49(4), 102720-. https://doi.org/10.1016/j.acalib.2023.102720

Lo, L. S., & Vitale, C. H. (2023). Quick Poll Results: ARL Member Representatives on Generative AI in Libraries. https://www.arl.org/blog/quick-poll-results-arl-member-representatives-on-generative-ai-in-libraries/

Lund, B. D., & Wang, T. (2023). Chatting about ChatGPT: How may AI and GPT impact academia and libraries? Library Hi Tech News. http://dx.doi.org/10.2139/ssrn.4333415

Open AI. (2015). Introducing ChatGPT. https://openai.com/blog/chatgpt

Oyelude, A. A. (2023). Much ado about ChatGPT: libraries and librarians perspectives. Library Hi Tech News, 40(3), 15-17. https://doi.org/10.1108/LHTN-03-2023-0050.

Russell, S. G. (2023). The Transformative Power of ChatGPT in Middle and High School Learning. Texas Library Journal, 99(2), 54-55. https://issuu.com/txlibraryassociation/docs/tlj-summer-2023_issuu/s/26492302

Subaveerapandiyan, A., Vinoth, A., & Tiwary, N. (2023). Netizens, Academicians, and Information Professionals' Opinions About AI With Special Reference To ChatGPT. Library Philosophy and Practice, 1-15. https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=14685&context=libphilprac

Wheatley, A., & Hervieux, S. (2020). Artificial intelligence in academic libraries: An environmental scan. Information Services & Use, 39(4), 347-356. 10.3233/ISU-190065. https://content.iospress.com/articles/information-services-and-use/isu190065

Wood, B. A., & Evans, D. J. (2018). Librarians' Perception of Artificial Intelligence and Its Potential Impact on the Profession. Computers in Libraries, 38(1), 26-30. https://www.infotoday.com/cilmag/jan18/Wood-Evans--Librarians-Perceptions-of-Artificial-Intelligence.shtml

Yoon, J., Andrews, J. E., & Ward, H. L. (2022). Perceptions on adopting artificial intelligence and related technologies in libraries: public and academic librarians in North America. Library Hi Tech, 40(6), 1893-1915. https://doi.org/10.1108/LHT-07-2021-0229

Copyright Melissa Sue Del Castillo, Hope Yvonne Kelly


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Article Views (By Year/Month)