Ellen Hampton Filgo and Sha Towers. Liaison Engagement Success: A Practical Guide for Librarians. Lanham, MD: Rowman & Littlefield, 2021. 158p. Paper, $65.00 (ISBN: 978-1-5381-4463-3). LC Z682.4.L44 F57.

Andrew Chae

Abstract

Academic libraries have experienced a myriad of changes during the past few decades as new technologies have led to significant shifts in how people view and use their services. In the midst of these changes, liaison librarians have had to adapt to ensure they meet the needs of their diverse communities. In Liaison Engagement Success: A Practical Guide for Librarians, authors Ellen Hampton Filgo and Sha Towers explore this topic and address ways that liaison librarians can enhance their services and develop strong connections with faculty and students. Filgo and Towers both hold leadership positions within Baylor University Libraries and have extensive experience working with liaison librarians. Their deep knowledge of and enthusiasm for developing liaison programs permeate the book and make it a highly readable and effective guide.

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