Fotini Iconomopoulos. Say Less, Get More: Unconventional Negotiation Techniques to Get What You Want. New York, NY: HarperCollins, 2021. 332p. Paper, $22.99 (ISBN: 978-1443459525).
Abstract
Let’s be honest. Librarians, broadly speaking, could use a boost to their negotiation skills. If you step back and think about it, we negotiate frequently in all aspects of our work. Whether navigating a meeting, discussing the details of a contract, or assisting a patron, this book provides skills and perspectives that will boost confidence and help librarians achieve results.
Copyright Kathleen Berry
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
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