Together, Apart: Communication Dynamics among Academic Librarians during the COVID-19 Pandemic

Abstract

The COVID-19 pandemic forced organizations into rapid transition to virtual workplace settings. Librarians at the University of South Florida conducted a study to discover trends in team communication dynamics among academic librarians working remotely during this period. This study was motivated by a desire to gauge the perceived degree of positive or negative impact on group communication dynamics and connectedness before and after the transition, with attention paid to factors that inform team communication. This study used a quantitative approach employing a cross-sectional survey administered to the population of professional academic librarians in the United States. Survey findings exhibited small shifts in dynamics, opening a path for more nuanced examination. Effects on librarianship due to the pandemic are still being felt; it is a topic with long reach and impact, which merits examination.