First Principles: Designing Services for First-Generation Students

Xan Arch, Isaac Gilman


For many first-generation college students, traditional academic culture and structures can create barriers to their engagement on campus and academic success. To ensure that academic libraries are not also presenting unnecessary challenges to these students, first-generation needs and expectations should be important considerations in library service and facility design initiatives. Drawing on a multidisciplinary literature review and a survey of high school counselors’ experiences advising first-generation students, the current study identifies common needs and challenges of first-generation students and provides correlated recommendations for how libraries can best equip themselves to meet those needs.

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Copyright Xan Arch, Isaac Gilman

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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

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