Nicole A. Cooke. Information Services to Diverse Populations: Developing Culturally Competent Library Professionals. Santa Barbara, Calif.: Libraries Unlimited, 2017. 166p. Paper, $65.00 (ISBN 978-1-4408-3460-8). LC 60-31669.

Abstract

Information Services to Diverse Populations is designed to provide a foundational understanding of diversity issues for LIS graduate students, but it can also serve as an important resource for current library professionals who may not have had an opportunity to study diversity and social justice issues. The book primarily focuses on developing cultural competencies in library practice and is suitable for all library staff, not only those occupying patron-facing positions. Developing inclusive library services and support for diversity across all library organizations should be a primary goal of all information professionals, and this book is able to provide a strong foundation for developing organizational empathy, creating the foundation for accessible and equitable services, and establishing libraries that are actively welcoming to all patrons.