Information-Seeking Behavior in the Digital Age: A Multidisciplinary Study of Academic Researchers

Abstract

This article focuses on how electronic information resources influence the information-seeking process in the social sciences and humanities. It examines the information-seeking behavior of scholars in these fields, and extends the David Ellis model of information-seeking behavior for social scientists, which includes six characteristics: starting, chaining, browsing, differentiating, monitoring, and extracting. The study was conducted at Tennessee State University (TSU). Thirty active social sciences and humanities faculty, as well as doctoral students, were interviewed about their use of electronic information resources for research purposes, their perception of electronic and print materials, their opinions concerning the Ellis model, and ways the model might apply to them. Based on the interview results, the researcher provides suggestions on how current information services and products can be improved to better serve social sciences and humanities researchers. The author makes recommendations for improving library services and technologies to better meet the needs of social sciences and humanities scholars.