Emotional Intelligence: Which Traits Are Most Prized?

Peter Hernon, Nancy Rossiter

Abstract

Leadership encompasses self-management and managing relationships with others. Such a characterization is best known as emotional intelligence. This article identifies the traits that comprise emotional intelligence and suggests which ones might be most important for library directors to possess. The article also compares the emerging set of traits to transformational and transactional leadership in an effort to suggest which traits apply to two other leadership styles.

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