Author Details

Lancaster, F. W., University of Illinois, Urbana-Champaign

  • Vol 58, No 2 (1997): March - Book Reviews
    Hernon, Peter, and Ellen Altman. Service Quality in Academic Libraries. Norwood, N.J.: Ablex, 1996. 187p. $24.50, paper. ISBN 1-56750-210-5. LC 95-42989.
    Details  PDF